Politique de remboursement
Return & Refund Policy – Palestine Wear
Last Updated: May 23, 2026
At Palestine Wear, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we are here to help.
Returns
We accept returns under the following conditions:
- Items must be requested for return within 14 days of delivery
- Items must be unused, unworn, and in original condition
- Items must include original packaging (if applicable)
To start a return, please contact us at:
📧 support@palestinewear.store
Non-Returnable Items
Some items cannot be returned, including:
- Custom or personalized products
- Items marked as final sale or clearance
- Digital products (if applicable)
Refunds
Once we receive and inspect your returned item:
- You will be notified of approval or rejection
- If approved, your refund will be processed to your original payment method
- Refunds may take 5–10 business days depending on your bank or payment provider
Exchanges
We only replace items if they are:
- Defective
- Damaged during shipping
- Incorrect item received
To request an exchange, contact our support team.
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
- Original shipping fees are non-refundable
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank (processing time may vary)
If you still need help, contact us at support@palestinewear.store.
Contact Us
📧 Email: support@palestinewear.store
📞 Phone / WhatsApp: +1 934 219 0257